Staff were very friendly, room was large and clean and had a lovely ocean view which was perfect for watching the sunrise (despite some sargassum on this side of the island!). We were given a welcome drink on arrival which was lovely too. Air conditioning worked brilliantly, the balcony was large, and the room included a large smart TV and a coffee machine. The bed was very comfortable too. We didn’t use the pool very often due to Playa Norte being so close by, but when we did it was clean and a nice cool temperature. Easy to walk everywhere from this location, plenty of restaurants nearby, and buses/taxis to Kin Ha beach club were affordable (20MXN bus/150MXN taxi).
One thing we did not like about the property was the smell throughout our room, it was like damp/mild sewage. However, we didn’t complain at the time as we weren’t spending too much time in the room anyway, but it could be quite bothersome for some people. The included breakfast was okay but options were quite limited (eggs, pancakes, or quesadilla) and the portion sizes and sides included were quite inconsistent. However we enjoyed our stay overall :)
