My stay at Cala de Mar in Ixtapa was truly fantastic. The room was stunning, featuring a private jacuzzi with breathtaking views, creating the perfect spot to unwind. The hotel was impeccably clean, and the staff was warm and attentive, making the experience even more enjoyable.
While the hotel is exceptional, a few improvements could elevate it further. First, gratuities are already included, but this isn’t clearly communicated, which can cause confusion. More transparency would enhance the experience. Second, while the food was decent, a more skilled chef would bring the dining to the same high standard as the rest of the hotel. Additionally, the Seafood Market restaurant’s reservation system needs improvement—despite requiring reservations, my table was given away to other guests.
Another issue was room service, which often took up to an hour—a long wait for a luxury hotel. Improving efficiency here would be a great enhancement.
Despite these minor issues, Cala de Mar remains an incredible destination. The breathtaking views, exceptional rooms, and welcoming atmosphere make it a wonderful place to relax. With a few refinements, it has the potential to be truly world-class. I highly recommend it for anyone looking for a luxurious, peaceful, and scenic escape in Ixtapa!
