Terrible! Do not stay! I booked a family room for my mum, and 5 year old son & nephew. The 'family' room backs onto the beer garden, why would they even contemplate the window looking out onto a noisy beer garden with children? Difficult to settle the boys and to sleep with the people right outside. There was mould in the room and around the windows. The shower was mouldy. All surface areas were sticky and unclean, the kettle was dirty, no teaspoons to make a drink, there was only 1 member of staff there at check in, which was one girl behind the bar, who was also busy serving drinks. Upon leaving, there were no staff anywhere, no one, anywhere. No one to give keys to, no manager, no one. Even the front door was still bolted shut. Noisy, dirty, bad customer service. If you have children.. avoid!!
