"II booked an ocean view room three months in advance, but when I arrived at the reception, they attempted to give me a standard room with no view. Fortunately, I asked to confirm the room type before accepting the keys. Only then did they request that I show proof of my original booking. This was ..."

"the only thing is some of us are coming from a long distance they are not friendly at check in and when I asked to extend a day they night crew said it was available and once I went back at breakfast time asking if I could she was very rude telling me there was no sea side rooms I went back on to ..."

"Great stay! The check in was quick and the staff was friendly."

"We stayed in #318 & #320 as a fam of 5 for two nights. AC worked great in 318 and no musty smell (like previous reviews). 320, on the other hand...the ac worked semi good but bcuz of that it did have an on/off musty smell. Elevators = sloooooooooow! But prob just running on island time. Great location! ..."

"Wifi not working. Bad reception."

"Beautiful hotel with friendly, and very helpful staff! Very clean! It was our second time staying here, and we will be back!"