2/10
The owner was supposed to meet us and check us in at 15.00 but didn't show up until 21.10 to check us in with one towel for each person, by then it was too late for my daughter and I to shower because we were too tired. In the morning we discovered that the shower drain is not working properly, and I texted the company at 9.30 am, got a message back that they would fix it asap, but nothing happened for the whole time we were there (3 nights). I even sent pics of the dirty shower because the dirt came up from the clogged drain and no one helped us. I was texting them so many times to get it fixed and even contacted hotels.com who tried to call the company but mo luck for them either. Finally on the last night I wrote that I'll write a bad review the company answered back and took NO accountability. The neighbors who booked with the same company had the same problem but with a clogged sink. Unprofessional and rude owner who won't take accountability. Do not book here. The pics don't reflect the apartment
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Hospedou-se por 3 diárias em abr. de 2025