2/10 - Terrível
Bryanna H.
8 de out. de 2024
Don't book with this host
Upon arrival, the house appeared clean and well maintained. The first problem started with the TV, as it was set to spanish, so we had quite a difficult time trying to figure out how to change it back to English. There is no cable, there is all streaming apps on a very, very, frustrating slow TV. The power went out on our 2nd night due to a storm. We bought over $200 worth of groceries, and lost about $150 worth due to the power going out, fridge turning off, and no back up generator. There was no air conditioning, no electric, no fans, no wifi, no service. There are no screens on the doors or windows, so we couldnt open up anything for any sort of breeeze or movement in the air. It was very difficult to breathe and stay in that house. The host never contacted us about the loss of power, but it's not like we had any service or wifi to receive the message anyway. We stayed 2 miserable nights like this. I contacted her when we got home to ask about a partial refund, but was told we cannot get one. We paid over $800 to stay in a house with no air conditioning, no electric, no wifi, no service, nothing. What a waste of money. This was my first time booking with Vrbo and will definitely be my last. Save yourself the hassle and just stay in a hotel. I was fooled by the raving reviews about this host. Very disappointing stay with no compensation for loss of all amenities of house. Don't book!!
Bryanna H.
Hospedou-se por 3 diárias em set. de 2024