I checked-in on time, and needed to get to a planned event. When I locked the door, the mechanism seemed a bit off, but since I wasn't familiar with how it usually sounds, I didn't think anything of it.
When I returned to the room at 11:27pm, the batteries of the keyless were COMPLETELY DEAD! I was unable to get into my room.
I called the number two or three times and nobody answered.
I sent no fewer than five text messages, and received the code for the lockbox containing a key at 12:01am.
This motel has no on-site staff; think of it like an AirBnB situation.
The refrigerator didn't work, the bathroom door was bashed in at the bottom, and there were at least two large stains on the fabric-covered headboard, not to mention the indescribable stain of what appeared to be blood running down the lower part of the threshold of the bathroom door.
BTW... I never got an apology or any other kind of message other than the code.
SO, my advice is GET THE LOCKBOX CODE UPON CHECK-IN!
P.S...I have photos, but Hotels.com functionality isn't allowing me to upload them.
