4/10 - Insatisfatória
Jordan
10 de out. de 2024
Good and bad
Overall the location, size , layout and cleanliness were good. There were several areas of the house that needed attention. Flaky paint in many areas. The baseboard was coming off the walls in a lot of different areas. Holes in the walls everywhere. The flooring in the entire house was warped and caused some of the doors to drag on the ground. And there was an ant problem which they never addressed. While this didn’t ultimately ruin the stay it just would have been nice if these areas would have been addressed. However the AC went out 4 different times in a 24 hr period. Luckily I knew how to fix the issue (which I did, 4 different times) but it took them about 30 hrs to get someone out there. Had I not been able to temporarily fix the issue each time it would have been extremely hot in the house and would have been miserable. They offered a 1/2 off night stay, or a 2 hr late check out. So not a very good experience when it came to customer service.
Jordan
Hospedou-se por 4 diárias em out. de 2024