2/10 - Terrível
christopher
Viagem com a família
26 de mar. de 2020
Pontos negativos: Limpeza e conforto do quarto
A not so scenic cabin.
So id like to start my review with saying i dont often leave a review unless it was exceptionally great or poor. This was definitely on the poor side.
I got 2 confemation calls and a text stating that the amenities were down but the river was open. The callers also stated check in was at noon. They even had a big sign made that said the same thing. This was not the case as we arrived at 2:30 pm and the room was not ready. We were able to go to the caben but not enter till 4pm. To make matters worse the booking page said this room sleeps 6 adults and 5 children. There is no way that this would sleep 6 normal sized adults with just the beds but the ac unit wouldent keep up with the heat generated be 4 adults in the room. When we were contacted buy "thousand trais" they did state there was no running water in the cabin. This was ok as there was a bathhouse within a 100 yards but it was not always open as the cleaning lady yelled at all the guests that they were not open due to cleaning. This took over 3 hours! So no water from 10am till 1ish pm! There was noone giving out towels or other things that were needed in the room. The firepits had lots of trash in them from previous tenants that me and my party had to clean out. Sleeping was not likely as none of the mattress were remotely comfortable and the fact that the little ac sounded like a cummings diesel. And if your going just for the river, its super shallow and rocky. Could go on but im out of provided space.
christopher
Hospedou-se por 2 diárias em mar. de 2020