2/10 - Terrível
Kirstin M.
17 de nov. de 2024
Pontos negativos: Limpeza
Avoid at all costs!!!
This is the first and last time I'll book a property via VRBO.
I've been to playa blanca many times before and stayed at both hotels and villas and never before have i experienced anything like this.
On this holiday, i travelled with my family, including children.
Firstly the photographs of the villa on the advert were a complete misrepresentation of the villa itself, which bore little resemblance to what we saw when we arrived. We were absolutely the street speechless at the state of it.
To say the villa was filthy would be an understatement. It was covered in flies, the rooms were run down and in need of repair, the main doors wouldnt shut properly, the curtains were all dirty, bathrooms were dirty and main bathroom kept flooding, bedding was disgusting, furniture was old and in need of replacement, there was a smell of urine in the main bedroom and it was dodge the coakroaches at night.
The only thing going for this villa is the pool.
I did raise concerns when we arrived, this was not an easy process and we were offered an alternative villa next door which was in a similar state, so we did not accept.
We did try and seek alternative accommodation, however, anything decent was already booked. We were eventually reimbursed a small part of the booking but this did not make up for the overall terrible accommodation.
This experience ruined our holiday and i will not be rushing back to this resort as a result.
I will not book anything via this website again.
The
Kirstin M.
Hospedou-se por 7 diárias em out. de 2024