4/10 - Insatisfatória
Monika, Vancouver
Viagem com a família
10 de jun. de 2025
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Comodidades
**Hotel Review:**
Unfortunately, I would like to share my experience at this hotel, which was below expectations. Here are some key points to consider:
1. **Bed Size:** The beds are smaller than anticipated, which may affect comfort for some guests.
2. **Accessibility:** The hotel can be challenging to locate, and unloading luggage is not straightforward. Multiple stairs and many doors made moving my suitcases super challenging.
3. **Reception Hours:** The reception desk operates only until 6 p.m., which could be inconvenient for late arrivals. Lady at the front desk showed zero interest in helping me or solve an issue such as parking space or need of iron. Instead of saying let me see what I can do all I got was cold NO, I cannot help you.
4. **Missing Amenities:** There were several standard amenities typically found in other hotels that were lacking:
- No thermostat for temperature control.
- Parking was not available without a reservation, despite being a significant factor in my choice to stay here.
- Blackout window blinds were absent, leading to daylight entering the room, making it difficult to sleep.
- Limited toiletries were provided; only soap was available, with no toothpaste, shampoo, conditioner, or a sufficient number of towels.
- There was no in-room safe for valuables.
- No room service or any food in the hotel (except breakfast that was offered for extra fee).
5. **Room Comfort:** The room did not have a comfortable chair for relaxation while watching
Monika
Hospedou-se por 3 diárias em jun. de 2025