2/10 - Terrível
Marcia
20 de set. de 2025
Pontos negativos: Serviço e funcionários
They did not have my reservation. I checked this as it came up on wrong day and mo. On my iPad….So my daughter and I were disconnected twice while trying to rectify this. I even bought ins. Girl at desk was rude and I explained I called 800 no. which charged a fee in past. So, i called best western no which said over booked and only expensive rooms left so I went thru Expedia. They had a esp reasonable room. I got a good rm from then but as I said girl at desk said no one called it it so no record. She took imprint of CC and I told her already charged. After I brought food in and then found tv was unplugged? I drove 13 hrs to get here. I am a member and at this rate will never get a free room as only their reservation gives points. I am not happy. There is a Comfort Syite across the street. I stayed here 9 yrs waiting for auto train. Make this goos please.
Marcia
Hospedou-se por 1 diária em set. de 2025