6/10
Staff was great for the most part and we were able to check in at noon! However, one of our queen beds felt like the box spring was broken, as when we went to go to lay on it, it was completely sunken in and unusable. We brought it to the staff’s attention but they said they didn’t have another room to switch us to, although their sign outside said they had vacancies. The 4th floor pool was amazing for our 3 year old and was nice and warm. It was outdated but still very enjoyable and we had a blast. The game room was fun for him too. The outdoor pool was ice cold and the waterfall features were not on for the duration of our stay. A lot of rough housing in the outdoor pool as well as the pool next to the lobby. Location was great, although it is next to Bigfoot zipline which has stadium-type lighting on all night which was directly facing our balcony, so that was bothersome. The balcony door was almost unusable. The balcony was carpeted, which was stained and very sticky. The bathroom had black spots of mold on the ceiling above the shower. Hallways smelled of weed. The noise level coming from upstairs was so loud, and the signal on the tv kept cutting out. Overall, we still had a great time but if it weren’t for the 4th floor pool we wouldn’t have stayed.
McKenzie
Hospedou-se por 1 diária em jul. de 2025
