We had a room in 'the cottage'. Had to turn the radiators off on arrival as the heat was unbearable, although two of the windows were open. We had to leave the windows open when we were out to try and coool the room, which wasn't good for security as it was ground floor with an open copse of trees outside. One of the window latches was snapped off and left lying on the window sill. The sofa in the room was quite heavily stained and dirty. We requested the cleaners not to clean our room after the first night of our stay as they arrived mid afternoon. When the cleaners left the room after the second night of our stay, only a bin liner had been changed in the mini kitchen bin. There were still coffee stains on the worktop where we had left the spoon as we didn't have a cloth to clean the worktop. The room had not been vacuumed as there were still signs of leaves in both the room and the foyer between ours and the adjoining room. The shower was very powerful and could not be adjusted to warm without the water pressure increasing. Once running, the floor drain couldn't not cope with the volume of water and the bathroom flooded. We had to use the floor mat as a dam to stop the water running under the door. After the cleaners left, the floor mat was still where it had been left, the bathroom bin had not been emptied and there was no evidence that bathroom had been cleaned. Breakfast was OK but a choice of egg other than the anaemic and possibly powdered egg would have been good.
