4/10 - Insatisfatória
kohkan s.
28 de set. de 2024
not so luxurious stay
We rented this ranch for class reunion comprising of 6 doctor families for 4 nights. Advertised as luxurious airconditioned ranch does not have central air con. A wall air con in the living room does not cool the bedrooms that resulted in uncomfortable sleep for 4 nights (thermostat showing 78 degrees). When contacted, the owner said that he did not advertise central air. Ground floor 4 bedrooms are serviced by 2 bath; one onsuite and the other one shared by 3 bedrooms. The large showerhead in the common use bath was loose and fell on my head and the pores of small shower heads were almost completely blocked. Sent videos and pics to the owner with no resolution and got a text that shower head is a clip on and I can fix it. In this “Luxurious” place we slept on one floor and took shower on second floor. Upstairs rooms have just bunkbeds and no other furniture (no chair, no table). Onsuite vs Because the blinds were broken the morning sun came directly into the room. The owner said it was broken by the previous renter and he cannot do anything in short time. Some people slept downstairs in the living room and use the bathrooms upstairs. The room upstairs are even warmer due to a floor duct blowing warm air. The owner said to shut the thermostat to stop the hot air. I have all the text messages and I also have videos and pics to prove what I have said. I can post them if VRBO allows it. The owner did not agree for refunds. Future renters must confirm before renting this ranch
kohkan s.
Hospedou-se por 4 diárias em set. de 2024