2/10 - Terrível
Candace D.
26 de out. de 2024
Pontos negativos: Limpeza
A disappointing stay
Unfortunately, this stay was not pleasant. I've never stayed at a VRBO where I, the client, felt the owners weren't willing to take care of things excellently. Same with the other 4 ladies who stayed. I was expecting to relax on this trip, but that did not happen. As the paying client, I do not usually handle fixing issues within the unit…the communication beforehand was inconsistent and was a lot of work compared to other stays, even with some special requests - like asking for a blender and an early check-in and late check out. We got the early and late checking in and out, but the blender was not in our place. The wifi did not work for all 5 of us the entire stay!! The owner came over and said it worked fine for her… all 5 of us (paying clients) couldn’t get it to work, and it was put on us as if it was our issue. The extra sheets were in the dryer and had moleskins from someone else on them, and the pillows were dirty. It really only sleeps four comfortably and 5 with an air mattress. There was no welcome guide or instructions to help navigate the temperature (which was also a nightmare), neighborhood, wifi info, etc. The garage is graffitied out… overpriced stay and location. There is much room for improvement. Did I mention the fridge went out, & we were offered ice, but I had to stay up later to get it after a long day in the sun? When asking for compensation for all of these issues & more it was shut down quickly. Highly do not recommend it.
Candace D.
Hospedou-se por 4 diárias em out. de 2024