10/10 - Excelente
Terrell
Viagem com a família
15 de jul. de 2025
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Title: Extraordinary Care & Seamless Support During Our Wedding Weekend
From the moment we arrived for our wedding weekend, – managing multiple rooms under one reservation, last-minute check-in adjustments, and a flurry of unexpected needs – the hotel’s assistant made everything feel effortless.
🌟 Highlights of Their Service:
Efficient multi-room coordination: Handling check-ins for several rooms with different schedules under one name, they kept everything accurate, seamless, and stress-free.
24/7 responsiveness: Whenever we needed anything – from early check-in, extra towels, or a forgotten toiletry – they responded swiftly and cheerfully.
Unwavering attention to our wedding: They anticipated our needs, from ensuring all rooms were ready for family arrivals to coordinating check-out times so we could focus on celebrating.
Warm professionalism: Every interaction was delivered with genuine friendliness and professionalism, yet felt deeply personal. They treated us like long-time friends, not just hotel guests.
“We stayed at this hotel over our wedding weekend, with several rooms booked under the same name. Thanks to Dennis, everything was unbelievably smooth: multiple early check-ins, seamless coordination across rooms, and a welcoming smile at every turn. He even helped with last-minute requests for our family that we hadn’t anticipated. His dedication allowed us to relax and truly enjoy our special day. Exceptional service that he went far beyond expectations—highl
Terrell
Hospedou-se por 1 diária em jul. de 2025