We were given a suite on the 2nd floor of building 22 which was so newly renovated the TVs weren't finished being set up... yet somehow the shower door hinge was already rusty and stuck. There was a number on the TV to text for assistance, but it was evidently for a different hotel called Kohala who didn't bother to pass on our request. The suites are generously sized, big balcony, kitchen, living, dining, laundry, bed & washroom. Had to cross the street in bathing suits to get to the pool though. Open until 10pm but the towel station closes earlier so go get your towels during daylight hours. Musical performances for a couple hours in the afternoon, too loud, did not need amplification, had to leave the area. I didn't see anyone having the buffet breakfast for $25USD. No one was eating or drinking in the pool area, they have no servers. Everyone clears out of the pool by 4pm, then the whole place is dead. Can't even get a drink or a snack in the evening. No Uber eats either. Plan ahead to buy drinks and food at a grocery store. The shuttle costs $5USD per person each way. It was a very beautiful, boring, and quiet property, except for the many young children stomping and shrieking every morning at dawn (along with the wild goats). We enjoyed the free entry to sister resort Hilton Waikaloa Village.
