2/10 - Terrível
DANIELLE S.
27 de dez. de 2024
Pontos negativos: Limpeza
Disappointed
Before I start I want to say we did get a full refund. But we should have never been allowed to book the property. Before we arrived the property owner mentioned the heat wasn't working well but that he provided space heaters (more on that later). When we arrived the house is right on the water and the views were breath taking. But the house itself and the property left much to be desired. Initially walking in we found at-least lol a dozen alive & dead wasps. Along with another dozen live lady bugs crawling on the walls. When we opened the refrigerator a very gross and pungent smell came pouring out. Along with mold growing on the shelves. Upon calling the owner he said he MIGHT be able to get someone out the next day, which was Christmas Eve. And he also said maybe we could go to Wawa and get ice for the cooler. And that the cleaners were there the day before. Also the space heaters were so small they wouldn't have made a difference in the freezing downstairs. And on top of it all there was a camera in the main living area. The owner said we could put a cup over it, but I thought having camera was against VRBO policy. Clearly he was not caring for the property in the way we expected. We were so grossed out and uncomfortable we left the property and took our business elsewhere.
DANIELLE S.
Hospedou-se por 4 diárias em dez. de 2024