4/10 - Insatisfatória
Shamira
Viagem com a família
28 de jul. de 2025
Pontos positivos: Comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
Only one staff the young man who worked overnight saturday was visible and helpful there was clean towels / washcloths There was an abundance of evidence that other guest was in the room we stayed in . Ex: ice bucket top was filthy ,finger prints and smears on the headboard , water rings on the end table and coffee tables showing that cups was sitting there , sofa cushions not set in place and 1 was unzipped , sticky pink glitter in the shower handles got on my hand but i realized it was someones body wash or something , toilet seat not clean And I was actually OK with all of that it is a hotel i took a hot wash cloth and wiped everthing down WE CAME on this Trip FOR A TOUR /ACTIVITY ONLY ONE NIGHT STAY but my disgust came when we came back from the activity and wanted to sleep and noticed dirty linen at first glance looks like a proper made bed until we went to get into the bed the tucked parts of the linen was filthy OF Course white stains im not talking stains im talking dirty so I sat in the desk chair and then layed down in my car until the sun came up and we left.
In hindsight I should have complained but i was so overwhelmed once i noticed the bed and recollected when we arrived you could see piles of linen on the floor next to laundry machine behind check in counter so my faith that i woud get clean placements was slim.
Maybe staff is overwhelmed or there is a poor performer or 2 . Comfort levels are personal for me I need a clean bed to rest most importantly.
Shamira
Hospedou-se por 1 diária em jul. de 2025
