6/10 - Ok
Stephen
Viagem a dois
25 de fev. de 2025
Pontos positivos: Condições e instalações da propriedade
Got there early to see if we could check in early but rather than be honest about the room not being ready even at the check in time they told us to go into Truro and was OK to leave car. We waited as we had already been and we're going back in the evening. 3 o clock still no room but we weren't the only ones. No offer of free drink while we waited. Half hour later finally get to room the corridors looked like a bombsite. Room was nice window frosted to block view of service staff area wasn't a problem until in the middle of the night. A motorbike started up early hours of the morning and revved up for at least 10 minutes must have been staff. Then a door constantly banging when staff went across the courtyard had to phone reception to complain about 5 but it still continued. Surely they could hear the bang after they went through it!!! Breakfast was really nice and service OK. Reception were really nice but didn't feel they were really interested in the complaint. Should be better for 4 star.
Stephen
Hospedou-se por 1 diária em fev. de 2025