We booked a premium private room the picture on Expedia didn’t match our room, I mentioned it but was told they were having so many issues with Expedia, it wasn’t a big issue as the room was ok but the stairs and building we were in didn’t get cleaned once in 5 days as we could see the same dirt on the stairs, the bed was comfy and it was nice that it had a plug in air freshener in the bathroom and the shower was good although the tiled floor was slippy, you had to be careful, I liked the staff here except for one girl in the morning, she wasn’t friendly at all and made me feel awkward in the morning, she didn’t move to let me get plates and she could see I was waiting, she was just moving things about and I didn’t like leaning over her, she was just miserable, the rest were lovely, not sure if she was volunteering or permanent staff but she needs to smile a bit more, both young lads on the desk were very nice and helpful. The only big issue was the kitchen is just too small for the amount of guests trying to eat breakfast in the morning, there’s a thin table with 10 seats and a couple of mornings we had to eat in reception as there was no room, at first when I asked if we could eat in reception I was told no, we were stood up next to the hob, after a few mins we were told we could and others followed, you need a bigger area to eat in and this would put me off staying there again as you are on top of each other, apart from that we had a great stay as the area is great
