8/10 - Boa
Louise, London
Viagem a dois
12 de ago. de 2020
Pontos positivos: Limpeza e comodidades
It would be hard to find a similar property that offers space and solitude on Tilos. There is so much to love about Tilos and Stefanakis villas makes a great base to enjoy the Island. Be aware there is a very steep hill leading to the apartments but as a car is provided this does not need to be a problem if mobility is an issue.
Communication with Stefanakis was dreadful. Several emails were sent prior to our trip, including through the booking page of their website. To date, a period of three months, none have been answered. They state that there is a welcome pack on arrival, there was nothing, not even water. On our arrival they did not seem ready for us. We were guided to the Villa but not shown round or how anything worked. The fridge was not working ( turned out they had not plugged it in), air con remote did not work. We were also asked to move apartments the next day. It seemed our host was in a hurry to get away, not a great impression.
This said the apartment is spacious and the air con ended up being excellent. We would definitely go back but the company do need to improve their communication. The lady who cleans the apartment is delightful and does a great job.
Louise
Hospedou-se por 11 diárias em jul. de 2020