8/10 - Boa
Sheena
Viagem a dois
7 de mar. de 2025
Pontos positivos: Condições e instalações da propriedade
The apartment is a good size with nice furnishings and plenty of kitchen equipment. The complex is quiet with lovely gardens, a heated pool and a pool bar which closed after breakfast at 10.30 then reopened from 11.30 until 4pm. We found the location was ideal with plenty of shops, bars and good restaurants within easy walking distance as are the nearby beaches. All the staff are very friendly and helpful, checking in on line makes it so much easier on arrival and there was plenty of communication from the team via WhatsApp. We enjoyed our stay at El Guarapo apartments and would return.
Some minor negatives are - the level of cleaning could be improved, just mopping floors does not remove food debris, hair etc. The bedlinen was not replaced during our 9 day stay although towels are changed every 2 days. The pool bar was closed after breakfast for 4 days of our 9 day stay due to staff shortage although the barman was assigned to garden duties instead on these days. A pool bar is a facility we look for when choosing a holiday resort to have lunch and drinks so the closure was somewhat disappointing.
Sheena
Hospedou-se por 9 diárias em fev. de 2025
