Overall, definitely not a 5-star hotel. Maybe many years ago it would have been. The room was very cold (yes it can be cold in Cameron highlands, specially at night). Many stains on the sheets, maybe they were clean and had them from before, but still, many stains that disgust you a bit. On the couch there were also some stains. Also, can be very noisy at night, that’s why the give ear plugs. The breakfast, which was praised by many other reviews, was average at best. We had much better breakfast at 3-star properties in Malaysia. The staff were polite, but they really were trying to convince us to use their taxi service only. The receptionist was telling us we have to call the taxi driver to return back otherwise we will not find a taxi back, which was just a lie. Also he suggested us a taxi private tour which was paid per hour, and he didn’t tell us there is a minimum 3-hour duration for it. Result being, the taxi driver was taking his time, but when we said we re good to go he just rushed to get us at the end of the trip and told us minimum 3 hours and you pay. Overall the hotel was not bad, probably better than most options around, but definitely overpriced and not a 5-star property, in my opinion.
