2/10 - Terrível
Jenny
20 de jul. de 2025
Prebooked a room. When we arrived the first room hadn't been turnover. Went back to the front desk and were given a different room. That room wasn't turned over either. When we went back to the front desk the clerk said there were no other rooms and was refunding us. When asked if one of the rooms could just be cleaned it wasnt an option as there was no housekkeping staff on. 6 hours away from home and without a hotel not great. Able to book into another hotel so it worked out for us. But definitely wouldn't chance this hotel again. Should be noted the clerk was pleasant and just following policy.
Jenny
Hospedou-se por 1 diária em jul. de 2025