4/10 - Insatisfatória
Raymond D.
4 de fev. de 2025
Pontos positivos: Limpeza
BEWARE! STEPS and LOTS of them!
No where in the listing is there any mention of steps to access this unit. There are TWO flights of steps with a long landing in between, and then a walkway to the steps to enter the unit. A LOT of steps and walking, multiple trips, to go from your car to the front door. There is a photo of the steps "buried" in the photos of the unit in between a photo of the slopes and a playground. It should be in the very front of the photos so renters can see exactly what they will need to do. ALSO, there is no one to clear the walkways and steps of snow and ice.On our checkout day, the steps and walkways were covered in ice that was 3" thick in places. One of our guests fell and hit his head! I can't begin to describe how terrible the conditions were. There is no one on-site or no clearing service hired to handle any type of snow and ice condition. There were multiple 10" wide x 5 foot long icicles handing from the roof above our doorway which we had to break off to prevent someone from being injured or killed. In all our years of renting units, I have NEVER seen such a total disregard for the renters' safety. We were provided a small bag of ice melter. I guess we were supposed to handle the entire area ourselves with that. I will gladly provide photos of the steps and walkways for anyone interested. Also, the shuttle stop is quite a distance away, not walkable with children and ski equipment, especially in boots. The mention of walking to the slopes is erroneous also. Stay elsewhere!
Raymond D.
Hospedou-se por 3 diárias em jan. de 2025