4/10 - Insatisfatória
Savannah T.
15 de jun. de 2025
Pontos negativos: Limpeza
Has great potential but seems run down
The location is great plus it gives you the sense of privacy. Family and I still enjoyed our trip but the house had a lot of things broken or didn't work. Sheets were missing for the pull out bed and we contacted the host and didn't get sheets until 2 days later. The hot tub looked dirty upon arrival and 3 of the seats jets didn't work. The jacuzzi tub in the mater bath also didn't work. A lot of dishes in the cabinets were dirty or had food on them. There were lights that didn't work or flickerd while on. There was a broken can opener in the drawer and this was the only one we could find. The ac stopped working on our 2nd day sometime in the night. We contacted the host the next morning and was assured it would be marked urgent for someone to come fix it. Later that day we was told all the rooms had to be set on the same temperature and speed. We tried this and multiple other options. Contacted them again and they could not tell when someone was coming so I was stuck waiting all day at the house instead of enjoying the beach with my family. No one showed up that day. Finally someone came around 12pm the next day. We spent 2 days with no ac. Also during our stay we found multiple roaches we had to remove from inside the house. While the house needs some maintenance we still enjoyed our stay and would love to come back hoping that some issues get resolved.
Savannah T.
Hospedou-se por 7 diárias em jun. de 2025