2/10 - Terrível
Brandy C.
23 de jul. de 2024
Pontos negativos: Limpeza
DO NOT STAY HERE
I wrote on Friday morning all these issues and a request for a refund. It has been 5 days and no one has an answer for me. I pay $700 in cleaning fees just to be completely disappointed by the property. This is unacceptable. I sent pictures as well.
Items that need to be listed in the description and are not:
- No garbage disposal
- One bag for each trash can no matter how long you stay or how many people in your party
- No water or ice maker on the fridge
- No bottle opener or wine opener
- No cleanup or condo cleanup or policies listed on website or inside the home
- Garbage must be taken to shoot
Cleanliness/broken issues:
- Sand everywhere, no mopping or vacuum
- Food under coffee table
- Mug with hot chocolate all over it
- Dryer frame tapped together
- No door stop behind bathroom door
- Outside front door entranceway covered in cob webs and rust
- TP roll had 3 sheets left on it and was not replaced during cleaning
- Mold on the shower curtain
- Balloon found behind the couch
- Mildew in the bathroom with bathtub
- Front Door isn’t aligned so have to pull it shut
- Broken chairs on balcony
- Back door lock sticks very hard to lock
- Pest control came by to spray during visit
- Lost water Friday morning for sprinklers
- Couch bed had filthy sheets on it and under the couches was trashed
- Fridge filter needs replaced
- Master bathroom has stains on the wall, shower has not been cleaned and the toilet seat cover is discolored
- Cockroaches in the bathroom G floor
Brandy C.
Hospedou-se por 6 diárias em jul. de 2024