2/10 - Terrível
Antoinette
Viagem a dois
7 de jul. de 2025
Pontos negativos: Limpeza e comodidades
My recent stay at the Stonewood Inn and Suites in Carrollton, VA was a major disappointment. The most serious concern was a clear safety hazard: exposed wiring and an active ceiling leak in a main hallway, with an overflowing bucket catching water below it (see photo). This alone should raise red flags for anyone considering a stay here.
The issues didn’t stop there. The bed was incredibly uncomfortable—stiff and springy, like sleeping on plywood. The only access to the second floor was via a stairway that was visibly dirty and poorly maintained. The overall cleanliness of the hotel was subpar, with a noticeable musty and smoky odor throughout the building, including in the room itself.
In-room amenities were no better. The hair dryer didn’t work (though a replacement was eventually provided), the towels were threadbare and barely absorbent, and the refrigerator was full of condensation with standing water inside—unable to keep even bottled water cool.
As for the lobby, the coffee was cold and stale, and the powdered creamer clumped up due to the temperature—making it undrinkable.
This hotel appears to be in rapid decline and is in desperate need of serious maintenance, cleaning, and upgrades. I would not recommend staying here until these major issues are addressed.
The hotel did not have my booking through Expedia, but fortunately I had the reservation saved on my phone.
Photos available upon request.
Antoinette
Hospedou-se por 1 diária em jul. de 2025
