Let me start this review by saying that I do not normally complain about hotels. I'm not a spoilt luxury traveller and I do not expect fantastic experiences at budget prices.
Those being said however, this hotel experience was not ok. At arrival out room was icy with no heat on, there were dirty cleaning supplies in the room (a wet rag hanging on the door knob was the first impression). There was no mini bar or water in the room (both are included in the description). We were told that mini bars were no longer available and that no other drink than water was available. Ok, not a major crisis but a little annoying - especially when accompanied by a sour attitude from front desk.
Then we found that there were no slippers or bathrobes in the room either (again, in description). Upon asking what we got was two robes without belts - where one was dirty/had not been washed since last guest. Again, no disaster, but again sour attitude.
Add to this that the shower was dirty, the pillows and blanket of extremely (!) poor quality and that the breakfast was served late (7.30 it was said - 7.50 it was ready. And we had our car by 8).
In total - not be fooled by the number of stars or the description on the web page. It really isn’t accurate.
To end on a positive note - this hotel is not terrible and location is good. But I've stayed in cheaper, much friendlier hotels of an equal or better standard in Skopje and I will stay somewhere else next time.
