2/10 - Terrível
Jane
Viagem a dois
10 de jan. de 2025
Pontos positivos: Limpeza e comodidades
Upon checkin we were placed at an adjacent property, not the one shown in the booking photos. Entrance to the room was through the back of the property which was only accessible from a rear alleyway that was dark and felt unsafe and isolated at night. We also had to enter through the door to the laundry room area then enter our room. Once in the room, it was clean and cute. However, we slept with a chair in front of the door due to safety concerns. We checked out after the first night and requested a refund for the remaining days due to the concerns listed. We were told we would receive a refund but as of today (12 days later) we have not and the owners are no longer responding to us.