Rude, hostile, and racist young woman at the reception on checking out, who was deliberately unhelpful and unfriendly and who refused to help me with directions to the nearest main road and behaved in an aloof, arrogant, and superior manner and was totally unprofessional. Location of the hotel is in a tiny square surrounded by small streets, some of which are not very clean. Very confusing for visitors, the majority of whom are ofcourse are not familiar with the area. Taxi driver got lost trying to find the hotel when coming from the train station.