4/10 - Insatisfatória
Rick G.
9 de jun. de 2024
Pontos positivos: Limpeza
Worst Host experience I've ever had with VRBO
The location was good and we were advised there was no air-conditioning but I feel like they should have advised that the neighborhood can, and was noisy late into the night.
When we arrived the internet was not working. I emailed the host and received no response. I called the next morning and was told he received my message, had unsuccessfully attempted to fix on his end and would call the provider. We received no update during the day and it was still out that night. Multiple requests were sent over the next two days with no response from the host. The afternoon of our last day I received a message from the host apologizing and that he was going to contact the provider. I don't understand why that was not done after the first message but the internet never came on. I was forced to do my morning work from coffee shops and since all the TV options were streaming services we could not watch. He did say he would offer some compensation but since there was no amount specified I told him to forget it and I would submit this review. Finally, on the last afternoon my wife and I returned separately and both times the call to access the building went to voicemail and we had to wait until someone left before we could enter.
Rick G.
Hospedou-se por 3 diárias em jun. de 2024