Great walkable location The hotel courtyard, with umbrella tables and a fountain, was decorated nicely for the holidays. The suite was spacious and the bed comfortable. Where this property falls short is the service. Aside from when I checked in, no one is on staff at the property. If you need something you can call the desk at their other Ojai hotel. Surprisingly, the extra $15 per day "amenity fee" does not include housekeeping service until your third day. I stayed for a weekend(Fr., Sat. checking out Sunday) so was not eligible for having the bed made, trash emptied or bottles of water restocked. You're allowed to use the pool at their other property where the staff actually work, but I didn't bother. When I called staff to ask about the housekeeping, I was told they only clean your room after three days because the staff has to clean the other hotel, so they rotate. Guess hiring more staff or paying overtime is not an option.
