8/10 - Boa
Sheila P.
11 de jul. de 2021
Pontos positivos: Limpeza
Great location
Pros: We enjoyed our stay at Moorings resort. The property and location were very nice.
Cons: The amenities were not well cared for. We paid for 2 paddleboards for four hours and were advised to find them by the beach. When we got there we realized the boards were locked up. We tried the keys that were in the bags given to us at the office but neither key fit the locks. I tried to call the office as it was about 2pm and the voicemail said it was " after hours". I was able to text the staff and they sent a worker out who eventually ended up cutting the locks. We then carried our boards to the beach and there was no fin in the bags for one of the the boards. I text the office again and a person brought out the fin for us. This took about an hour out of our rental time to resolve but there didn't seem to be any offer to extend our time or give any refund.
Nice place but they need better staffing.