2/10 - Terrível
Cecilia L.
4 de out. de 2024
Pontos negativos: Limpeza
Don’t book it
We had issues the entire time. DO NOT BOOK. We booked this place specifically for the location and amenities. Most of which were non existent.
To start the lock code we are given was incorrect.
The property did not have a hot tub as previously listed until the host changed after our arrival.
The washing machine does not work. It doesn’t even fill up a third of the way with water.
The electricity ran out on our second day there and the owner tried to tell us it was because we used too much electricity. All we are using was two AC. After the power ran out, she told us that we would not be able to use the ACs major appliances in order for the battery back up to recharge.. we left after our second day due to these kind of restrictions. I was traveling with the daughter with asthma and not having electricity or AC was not acceptable.
As stated by others, there is no AC in the living room and the window windows do not close all the way.
There is also no toaster oven.
There was no hot water in the bathroom and there was bugs nest all over the property and ants.
There are so many rules at this property, no washing clothes at night, you can’t wash clothes and shower at the same time.
The owner refused to provide a refund or any form of compensation and told us to fight with our travel insurance.
Do not book with her.
I have been fighting with VRBO to get a refund
Cecilia L.
Hospedou-se por 3 diárias em out. de 2024