4/10 - Insatisfatória
Marina
2 de dez. de 2024
Pontos negativos: Serviço e funcionários
The hostel is good and very close to the airport but the owner puts strict rules but when it comes to delivering what the hostel promises, then its a whole different story!
-I had no WiFi during my stay and texted him; he texted back but never solved the issue or followed up on me.
-I was cold and requested another blanket they said there was a $5 charge WTH
-the bed only have a fitted sheet and they do not provide a top sheet like any normal place.
- I asked if I could check out and take a quick shower before heading to the airport in the afternoon, he replied it would cost me
$20.
- I haven’t seen any real employee there. Only Erica that’s a volunteer- and she was really nice.
- bathroom wasn’t cleaned while I stayed there and someone 💩💩💩 and never flushed so I had to get clorox and disinfect the girls bathroom myself.
- after 4pm is a self check in process
I will be coming back to Puerto Rico but definitely staying somewhere else that I feel more comfortable and taken care of. $55 a night is double the price I usually pay for shared rooms in a hostel.
I do not recommend renting a car if you are staying in old San Juan. It’s impossible to find parking and the traffic jam is baaad