8/10 - Boa
Amber L.
21 de jun. de 2024
Pontos positivos: Limpeza
Pleasant property
This property was pleasant and has all the essentials we needed and then some - from pots & pans to games, pool toys, to extra blankets, trash bags, some essential seasonings, fully functional washer & dryer , etc. The pool area was nice & the beach was pleasant. It was secure & easy to check in & check out. I was pleased with the cleanliness to the point i left the property as i found it entirely to require only mopping & blanket washing upon check out, i even swept & washed towels as a token of my appreciation.
My struggle with the property was the loss of power(with no storm) & loss of water. The power was out for most of the first day, well into the night; the groundsman advised this is common for the area to lose power and i had a family member that required machinery with electric overnight and i had just spent 500$ at walmart on food, so i found myself very concerned and didnt have the electric company information to find updates on the outage..
The water is off in the mornings commonly for about 2 hours i am assuming as they are cleaning the pools, it wasnt a major inconvenience as that occurs early- back on by 730 am.
I did reach out to Elias twice when the power went out as i thought we may have tripped the breaker, the first time he promptly responded & advised of the outage. The second time it was about 10pm & i was hoping for an update on the outage - in which he didn't respond even the next day; i did question transparency with power with the medical need
Amber L.
Hospedou-se por 6 diárias em jun. de 2024