At check-in, I was greeted and helped by Rebecca. She gave me the keycard to my room. When we got to the room, the keycard didn't work. I went back up to the front desk and spoke with Rebecca. She gave me another keycard. As I walked away, she volunteered to come with me to make sure the key worked properly. Again, the keycard failed. Rather than us having a problem later on, she gave us another room and made certain the keycard worked properly. Although we were happy with the cleanliness and the condition of the room and the property, we were impressed with Rebecca. She was professional, patient, courteous and friendly. That alone made our stay pleasant. Kudos to Rebecca
