6/10 - Ok
Spocky, London
Viagem em grupo
30 de nov. de 2019
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e comodidades
The property location was ideal, being very close to restaurants, bars and public transport facilities.
The bedroom was of a generous size, clean, tidy and reasonably maintained, it had a certain charm to it.
However, it was very disappointing that the hot water supply was clearly inadequate for the number of people occupying the B&B, my companion found that there was no hot water to shower with after two prior ladies had showered, an enquiry to the proprietor by whatsap about this led to the abrupt response “ it will top up after 30 minutes , but you can use the men’s shower if you need to.
The room was not made up on the 2nd day of our stay, I understand that we woke up late, but had vacated the room for the day before the proprietor, Laura, had finished housekeeping.
A request for extra towels for the next morning, having come in from a rainy night and needing a hot shower , was met with the reply “it’s too late”..... we would have got them ourselves had we been just told where they were stored.
The beds are not, as described on their website, equipped with orthopaedic mattresses, my back is still aching 2 days after return.
Bins in the kitchen were to the point of overflowing, not pleasant when there were a lot of people in the B&B.
To be fair and give some balance, the kitchen was organised and provisioned for breakfast and was generally clean, there was good wifi available and it was a warm, safe and secure location.
Spocky
Hospedou-se por 3 diárias em nov.. de 2019