The check in was the only thing that went flawlessly. The outside property was basically trashy, the information listed on VRBO did not specify that it was a basement lodging, upon entry the place had an odor that I found later to be a shopping bag of dirty baby diapers hanging on the dining table chair, the place had literally an infestation of large brown spiders that were aggressive, we killed 8 through out the whole place, the kitchen had uncleaned pots and pans and lastly, no air conditioner and inadequate cleaning supplies, so we ended up buying cleaning supplies and cleaned everything in the kitchen before use. There was no vacuum cleaner or broom so we could not sweep, nor vacuum the dead spiders up. My family was not thrilled with the place. We did however leave the kitchen in a more sanitary condition. I hope we get a refund of at least HALF of the charges but I am not going to hold my breath for it.