4/10 - Insatisfatória
Denis
Viagem com a família, Viagem com família e crianças pequenas
29 de set. de 2025
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
We chose Comfort Inn because we were sure we would have a comfortable stay during our long trip. At first, everything looked fine – the room was clean, and we expected to relax.
However, our experience was far from comfortable. The biggest problem was the extremely poor soundproofing in the hotel. We could hear constant noise from the corridors, which disturbed our rest. From around 1:00 AM to 2:00 AM, new guests were checking in upstairs (we stayed on the first floor). It was very loud – people were walking heavily, and we could not sleep at all during that time. This completely ruined our night.
In addition, when we moved the sofa closer to the bed for our daughter’s safety, we found a large amount of trash underneath it. That was very disappointing. The bathroom amenities were also inadequate – the shampoo and conditioner bottles were extremely small, and there was no shower gel provided at all.
Breakfast was probably the best part of our stay. It was tasty and quite good overall. Parking was also convenient, with plenty of spaces available.
Still, we expected to rest with comfort, but unfortunately, that did not happen. We slept very poorly and felt absolutely tired the next day. We also believe that, since the hotel did not look fully booked, the staff could have arranged rooms in a way that would avoid placing noisy guests directly above us.
Overall, our stay was unpleasan.
Denis
Hospedou-se por 1 diária em set. de 2025