Hotéis para famílias em Reading

"Nos nove dias em que fiquei hospedada, limparam uma única vez o quarto. Não trocaram roupas de cama e as toalhas trocaram duas vezes. Sendo que era necessário pedir a limpeza e as trocas de toalhas. Disseram que devido ao covid, a limpeza era de 5 em 5 dias. Um absurdo ter que limpar o banheiro do hotel"

"I was only staying overnight but I was very comfortable - I am over 80 and disabled so that was very important. The only problem was that although I thought I had booked an accessible room I hadn't so it is important to talk to the reception team - who swiftly corrected that and found me an accessible room within a few minutes. I didn't like the AI receptionist who answered the phone but she is easily sidestepped by just insisting 'Manager' and you get put through. The dinner was very good."

"Amazing! Only I can say good things about this hotel and staff."

"Second time I stayed here. This time the room we stayed in was decaying a bit, with the paint on the walls cracking and in use of some restoration. Also the sink was clogged and the elevator lobby on the 2nd floor smell of urine. On the first time the room was perfect so probably I had bad luck..."

"Fantastic service from start to finish, all members of staff literally could not so enough for us. We stayed in the Executive Suite in Mansion House. Room was extremely spacious and because it was our wedding anniversary, there were a lot of personal touches in the room like welcome gifts, balloons etc which was greatly appreciated. Food options were slightly limited but they were fine for our stay. Breakfast was lovely and had lots of options! We will definitely be staying here again…...

"A estadia foi boa, o café da manhã não decepcionou, apenas um dia a atendente nos tratou muito mal, ainda não havia terminado o horário e eles haviam fechado o atendimento, eu mostrei o relógio a ela e ela me disse na cara dura que já era mais de 10 horas, mostrei o relógio de novo e ela disse que não e que já era mais de 10 horas, piada...... Mas nos deram dois quartos ao preço de um. Relamente está precisando de um banho de atualização, mas é um bom hotel e custo benefício bom."

"Muito boa"

"hotel e aos empregados acima de esperada"