Like: Very nice staff and bosses.
Most Likeable was Julia who works in the Urbania Lounge. Amazing young Girl. We really liked Her. Great Job Julia!
Improvement needed: Urbania Rooms are now dated. Tables are scratched, old couches. 3 star now. Was once a 5 star. But not anymore. Lounge access included but food needs to vary daily.
Restaurant: On both days, our poached eggs were so OVER cooked and cold.
One day 1, we did not say one word. We just left the eggs on our plate.
They were Cold and Hard. (???).
On day 2, we asked our waitress for soft poached eggs, freshly cooked, and the waitress said, “absolutely, no problem - I will let the kitchen know”. When our poached eggs arrived, they were cold and hard again.
The waitress brought our breakfast plate back to the kitchen. We asked her for hot / freshly cooked soft poached eggs once again. When our plate was served a 2nd time, the eggs were hard and not freshly cooked. Just reheated. The PLATE was burning hot. Again, we left the egg on the plate. Huge disappointment.
Le Bonne Entente was once a 5 star Hotel, with the best food in town WITH a Chef who would have never served poached eggs cold and hard. (3 times in a row). We were shocked.
The waitress tried to help. Thank you for that.
The kitchen did nothing to fix this situation.
Too bad.
I have enjoyed Staying here for 30 years while working on the road, throughout my career.
We will have to go elsewhere next time.
Nice staff and Mr Giguère are great.
