Apart-hotéis em Puerto del Carmen, CN

"We had a lovely stay. Room is basic but fine for what we needed. Beds are comfy but pillows not so much, 2 pillows for each person would be better. Sofa could do with a little clean. Facilities are good, breakfast was good and staff are friendly. Both times we have stayed here we have had to wait for are rooms to be ready, perhaps the hotel need to look to change their 2pm check in time that they state. But overall we had a lovely stay and will definitely come back to stay again soon. "

"Bad start to our stay. Booked a table for dinner on the first night. When we turned up to eat the table we had chosen had been allocated to a party of 6 and we were informed no one can book a table!! The member of staff who told us this was quite off hand and rude. Really bad communication. The accommodation itself was good and the reception staff were excellent "

"Gli aspetti positivi sono: la posizione, a due passi dalla via che costeggia il mare ed è piena di ristoranti, negozietti, supermercati; la cordialità e la pazienza della receptionist di origini bergamasche; la struttura in una bella cornice con palme e cactus. Gli aspetti negativi : la pulizia della camera non viene eseguita ogni giorno ma dipende dalla disponibilità del personale ( in 7 giorni per 3 volte non è passato nessuno a pulire), il wifi non funziona, bisogna connettersi ogni volta che...

"Convenient location & lovely views from our balcony (sea / pool view selected). "

"Accommodation was well maintained and clean. Ther is no onsite manager an entry is by keypad. I did not receive the code for the property 48 hours before check in. So I emailed CIH. Despite having booked and paid in full on Expedia I was told I must pay a local charge and the cleaning fee before being given the code to access the property. This felt like a scam. I contacted Expedia and eventually was advised to pay the extra (250 euro). The property is great but beware the extra charges."

"Just what we needed , very well equipped for self catering,and although we don’t need ramps for wheelchairs this is an excellent hotel catering for this, all staff very helpful"

"The property we had was ideal straight out the door to the pool. Was well equipped. Only downfall was the shower. And only had our bedding changed once in 10 days. But staff were lovely and very helpful will definitely be back"

"Lovely quiet location, great views"

"Stayed here about 10 times, always had a good time , shame the bar isn’t always open in the evening . Most staff are good, particularly the ones who have been there for years. Definitely improved since the first time we went"

"Good size rooms. Staff very friendly and helpful.Its up a hill so could prove difficult for anyone with mobility issues but taxi's and buses are plentiful and very cheap "

"I will say that we weren’t expecting much but we were blown away with what a gem this hotel was. Definitely was beyond our expectations. We had a great stay and would certainly think about a return visit. Check in was a simple process with clear information given on restaurant, bar and pool opening times as well as how to access apartment. We did arrive before 3pm and were surprised at being able to checkin early with our all inclusive starting straight away. Reception staff were very helpful...

"qualidade preço razoavel"