6/10 - Ok
Dorice T.
8 de ago. de 2024
Pontos negativos: Limpeza
We Made the Best of It
We spoke with Customer Service MULTIPLE TIMES throughout our stay. They were able to help resolve some issues… But it was our “squeaky wheel” that kept them from dropping the ball.
There was no wifi for the first 24hrs. That was EXTREMELY irritating. Then the communication went dark bc it was after hours. They just stopped communicating with us. The front door lock was completely broken. We were 100% not secured the first night. It was very scary knowing ANYONE could just walk into this home while we were asleep. Black mold in both showers. Sheets were dirty. The kitchen was poorly stocked. No bottle opener of any kind. Very cheep toilet paper and only four rolls for 7 adults for a whole week. We had to go buy more. Only two trash bags. Not enough. There wasn’t even a broom for us to sweep the sand off the deck. Deck cushions were disgusting and definitely too gross to sit on. The wood chairs were fine. I feel like they also should have supplied a beach pass to drive on the beach with our rental. We were told by Vacasa we didn’t need one, but the book inside the house specifically said we did. The grill was a joke. It was basically a huge piece of trash. The firepit that was “talked up” on website was also a mess. I do feel like we should have been warned about the SEVERE mosquito issue. It’s not normally any kind of issue, but this summer they are vicious. We couldn’t even get to the car, walk on beach in evening or mornings without being attacked and eaten alive. A simple
Dorice T.
Hospedou-se por 5 diárias em ago. de 2024