"Excellent customer service, dining and check-in staff very professional and cordial."

"Ótima localização, porém o quarto é bem antigo!"

"Our stay was amazing, the resort was great and all the staff were so friendly and helpful. We'll be recommending Sugar Bay to all our friends and family!"

"Hotel com instalações ultrapassadas, envelhecidas. Não oferece nem água potável; deve comprar água no hotel a preços abusivos. Comida de pouca qualidade. Atendimento burocrático, sem interesse em atender, muito menos em satisfazer. O hotel ficou parado em tempo, é envelhecido e com atendimento desinteressado. ..."

"The property is magnificent, full of old world charm and amazing scenery. The staff were all on point and very friendly, going out of their way to be helpful. The hotel grounds are well kept and tastefully landscaped. The lobby could use a refresh in keeping with the hotel aesthetic but by no means ..."

"A decent resort but showing its age. A very nice beach and friendly staff. Room is quite dark and lacks better illumination. Crowded breakfast and overall Food ok but nothing memorable."