Our bathroom, shower and floor wasn’t very clean,
We was told by the front desk pull up at nine. We go out to the pool and only for our two children to get wet then a gentleman comes and tells us we have to leave because it doesn’t Open till 10 and made us sit outside and wait. Then when I checked in, I had asked for a late check out she said I could have 12 noon that she would put it in my file so before returning to the room this morning after visit to the swimming pool, I had a phone call and knock at the door at 11:15 asking why our belongings were still in the room. The staff needs to do their job correctly so when we check in, obviously the lady didn’t do her job by not noting that we had late check out the staff the second day told us incorrect hour at the pool is open , you’re going to hire employees please at least assure that they do their jobs
