2/10 - Terrível
T Eric
Viagem com a família
12 de nov. de 2024
Pontos negativos: Comodidades
We arrived a bit early and no one was there so we went to grab some food and returned at 2 pm for check in and no one was there. We asked some tenants in the building and walked around for well over an hour in 90 degree heat trying to find anyone to speak too with no success. When I tried to call the number provided to reach the property it said it was invalid and not in service. We eventually elected to find another their accommodation as some members of our party had health conditions that made it difficult to continue to be walking around in the extreme heat indefinitely. We then received communication from the host MANY hours later asking what time they should plan on us arriving. If you are not going to be present from 9am to 9 pm as the listing suggests that requires advanced communication. We requested a refund which has still not been granted.
T Eric
Hospedou-se por 2 diárias em nov.. de 2024